NetSuite Ecommerce provides you with the tools you need to drive growth in your ecommerce channel and streamline and automate your business operations. Whether your customers are consumers or businesses, NetSuite's ecommerce solution gives you everything you need in a single integrated business application so you can reach more potential customers, sell more products, efficiently and accurately fulfill orders, and drive customer satisfaction even across multiple websites, channels and international regions.  

NetSuite Ecommerce provides an end-to-end web-based marketing and ecommerce solution providing market leading functionality for:

• B2B Ecommerce - NetSuite Ecommerce provides the process, product, pricing, and billing capabilities needed for business-to-business (B2B) ecommerce transactions and relationships. In addition to the ability to host and build high-quality websites, online forms and web stores, NetSuite streamlines processes across your business.
  
  
• B2C Ecommerce - Maximize your reach with powerful search engine optimization (SEO), analytics and email marketing. Drive conversion with product, pricing, promotion and payment management, and sell through channels to increase both efficiency and customer satisfaction by completely integrating every step of the Ecommerce process.
  
  
• Customer Self Service - Deliver 24/7 global customer self-service to maximize customer satisfaction and drive down costs. Your customers can log in and view orders along with shipping status, as well as request returns, repeat past orders, view quotes, make payments and  submit support issues to you and view your response.
  
  
• Ecommerce Analytics - NetSuite Ecommerce analytics provides you with a complete real-time view of your website activity, customer shopping activity including built-in site analytics and reporting features that enable one-to-one and aggregate analysis of visitors' browsing and shopping habits, and the performance of your online marketing efforts.
  
  
• Order Management - NetSuite drives your business efficiency by streamlining the complete order-to-ship process. From ordering and billing, inventory management through to shipping and fulfillment, NetSuite enables you to get your products to your customers quickly, efficiently and accurately. With NetSuite, you'll maximize your organization's productivity and customer satisfaction.
  
  
• Website Hosting and Content Management - Get a dynamic, database-driven website fully hosted by NetSuite, or improve your current site with NetSuite's website content management and building features. NetSuite even enables you to manage multiple websites and to display sites in different languages.
  
  
• Webstore and Shopping Cart - Create a full-featured webstore that provides customers with an intuitive online shopping experience. NetSuite makes it easier for customers to do business with you by supporting a wide range of payment methods, including credits cards, PayPal Checkout, Google Checkout and more. Do business across multiple currencies, webstores and channels (such as eBay). Allow your customers and partners to track their orders easily through self-service portals.
  
  
• Web Marketing - NetSuite Ecommerce has built-in marketing functionality to help you attract new customers and retain existing ones, thus increasing your revenue. Promotional URLs, coupons and cross-selling are just a few of the tools you can use to maximize the effectiveness of your marketing programs.