
New
Look, New Site. Same Commitment.
The DSG newsletter is back—with a new look to complement
our new web site and marketing materials. Now it's easier
to find information and learn more about using on-demand
solutions to solve business challenges. And don't
miss our new
brochure. Better yet, send it to a colleague! |


On-demand
Solutions: The Next Phase
On-demand solutions have undergone a huge change during
the past three years. Since our founding, Software as
a Service (SaaS) and on-demand solutions have become widely
accepted by the market for three good reasons:
They're incredibly
cost-effective
They're fast to implement
and adopt
They don't require
a high initial investment
During
this time, SaaS vendors, integrators, and users have contributed
much to standardizing the ways in which companies use
on-demand solutions. If anyone has lingering doubts about
SaaS's viability, they will quickly be laid to rest
as the big guys—Microsoft, SAP, Oracle, and others—rush
to market with SaaS products. What does that mean for
you? First, if you purchased an on-demand solution, you
made a good decision. Second, if you're looking for one,
you're in the right place. Third, your business has already
benefitted from on-demand software capabilities—or
it soon will. As SaaS enters the next phase of its evolution,
we expect many more vendors to offer new on-demand solutions.
Instead of just a few CRM and ERP vendors, we expect to
see many more ERP vendors, as well as providers of on-demand
solutions for specific vertical markets, such as Manufacturing.
We think this will be a natural progression as the on-demand
model becomes the preferred way of purchasing software
and the market looks for a broader range of products.
And that's good for you, too.
Thanks
for considering DSG as your solutions provider. We're
excited about the next phase and what it promises. If
you're already a client, we look forward to further expanding
the capabilities you receive from your on-demand solution.
Todd Fitzwater, Principal and Co-founder |

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DSG Completes Three NetSuite MC3 Implementations
In April, DSG completed three implementations of
NetSuite OneWorld—the only NetSuite reseller
to have performed multiple OneWorld implementations.
Our experience with OneWorld will help clients quickly
deploy the new capabilities and streamline critical
business processes for multiple subsidiaries or
business units.
DSG
Newest Intacct Reseller
DSG recently became an Intacct Business Solution
Provider partner—one of the few Intacct partners
that is not an outsourced accounting service. DSG
sells and implements Intacct, and often recommends
the software to complement Salesforce.com solutions.
NetSuite
Functionality
Enhancements
NetSuite continues to invest in its platform, with
NetSuite 2008.1, which will deliver significant
functionality enhancements:
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OneWorld—now
customers can create intercompany allocation
schedules |
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Manufacturing—new
Work Order capabilities improve coordination
of the entire manufacturing process, including
single and multi-level bill-of-material explosion,
inclusion of work instructions, and automated
work order creation. |
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Alerts—numerous
alert improvements have been made, as well
as notification about Key Performance Indicators,
and a better dashboard |
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eCommerce—more
flexibility to define how out-of-stock items
are handled on a web site |
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Customization—new
import capabilities have been added and more
areas can be customized. |
If you are currently not a NetSuite customer and
would like more information, contact us for a "guided
tour" of its capabilities.
Intacct Spring 2008 Delivers What Customers Want
Intacct unveiled its latest edition of the Intacct
Financial Management System, which features Intacct
Insight—real-time business visibility through
Web-based dashboards, interactive reports, analytics,
Web 2.0 mashups, and performance management features.
Call DSG for a demo!
Salesforce
for Google Apps
Two of the world's largest marketing forces
expanded their global alliance in April when Salesforce.com
applications combined with Google Apps productivity
applications. The two companies' relationship
represents a new way for businesses to communicate
and collaborate over the Web in real time. DSG says...
this is just the beginning.
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NetSuite
in Manufacturing
In
this issue, we'll look at three NetSuite features
optimized for use by a manufacturer.
Inventory Management
NetSuite continues to enhance its inventory
management capabilities, making it easy to plan
based on lead time, preferred stocking levels, seasonal
demand, and re-order points. NetSuite provides analytical
reports that simplify overall inventory planning
and provide the ability to auto-generate orders
based on your needs.
Order Management
New work order capabilities allow customers
to improve coordination of the overall manufacturing
process. The work order now includes single and
multi-level bill-of-material explosion, and enables
customers to attach work instructions. Work orders
can be automatically created based upon demand,
or manually created based upon a manufacturing build
plan.
Installed Base Management
DSG has customized NetSuite order management
capabilities for several clients, enabling them
to track specific product units being shipped to
specific customers. For example, one automotive
assembly manufacturer tracks each unit shipped by
customer and by the specific vehicle that the unit
is installed on. With this data, the company can
monitor assembly reliability, instantly identify
potential warranty issues, and other product performance
attributes. The Installed Base Management feature
can be further extended to integrate with warranty
data. For example, a customer can track when a product
is shipped, whether or not it is installed, in or
out of warranty, or how it is being used.
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A Breath of Fresh Air for Cleaire
The path toward cleaner air begins with a diesel
engine. At least, it does with Cleaire retrofit
emission control systems, which are installed on
thousands of trucks, busses, and other diesel-powered
vehicles and enable them to meet the strictest EPA
and California emissions performance standards.
Cleaire chose NetSuite for its fully integrated,
on-demand business system, and in January 2008,
the company began using its manufacturing features
to automate several primary business processes.
Product Builds
Cleaire's emission control systems are sophisticated
assemblies, comprised of numerous parts. In the
past, product builds, assemblies, and the Bill of
Materials (BOM) for each assembly were created manually,
which was time-consuming and vulnerable to error.
NetSuite's manufacturing capabilities now enable
Cleaire to automatically track components and labor
as assemblies are built and to build accurate BOMs
for each.
Install Cases
When each Cleaire system is installed, an install
case is opened to provide detailed installation
information, in the event that a warranty repair
is needed. Cleaire's internal MLinc system captures
engine diagnostic data at installation and each
subsequent service, and using customized scripts
written by DSG, outputs files directly to NetSuite.
Now Cleaire can manage these files as install cases,
gaining deep visibility into each install, ensuring
that the correct system is installed in each vehicle,
and enabling any potential issues to be immediately
addressed. Install case data is also used for regulatory
reporting—in the past, this required manually
reconciling data from several different systems.
Web Portal…and More
Cleaire is also rolling out its new Web portal
through NetSuite, which enables customers to easily
submit orders online and provides dealers with access
to the latest documentation and software. Cleaire
plans to deploy the work order capabilities of NetSuite,
which will significantly streamline production on
the shop floor and provide instant status visibility
to everyone involved in production. NetSuite's bulk
email feature enables Cleaire to easily send out
notices and updates to its customers, and allows
customers to easily open cases with the company's
support organization and attach notes, images, or
related files for faster follow-up and case closure.
"NetSuite is extremely logical and easy to use,"
said Dr. Brad Edgar, president and chief technology
officer of Cleaire. "We're pleased with Demand Solutions
Group and its ability to quickly get up to speed
on our requirements, deliver a real solution, and
continue to be responsive to our changing needs.
The solution is a success, and we look forward to
using more of its capabilities."
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Demand Solutions Group is a privately owned consulting
firm that sells and tailors on-demand ERP, CRM, and eBusiness
solutions to deliver maximum business value for clients.
The company provides a range of road-mapping, launch,
revitalization, and optimization services for leading
on-demand software packages. Demand Solutions Group serves
businesses that range from start-up companies to members
of the Fortune 100, and is based in Silicon Valley, California.
For more information, please visit www.demandsolutionsgroup.com.
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