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DSG believes that the most successful on-demand solutions begin with
good
listening. In addition to understanding your goals, we also listen
for details
about how your company likes to work and about your unique approach
to
customers. And only then do we move forward.
On-demand solutions are crucial elements of your business, and the
DSG Roadmap process provides a strategic approach to defining your
business application goals and identifying the best path to achieving
them. We work closely with you to:
- Identify your strategic business needs
- Map a strategy that enables you to achieve your business and
process goals
- Select the Software as a Service (SaaS) solution that best
matches your goals, processes, budget,
and time frame
- Create a roadmap for delivering meaningful value
We use a proven, three-step methodology for launching your on-demand
solution, so that you quickly benefit from the software:
-
Discovery—we create an overview of your business, based
on your needs, processes, organization, markets,
and products. Then we build a detailed project plan that addresses each
team member's responsibilities, process goals, business goals, and timelines.
- Definition—the majority of the solutions work takes place
here, as we iteratively configure, customize,
and integrate your specific solution through hands-on functional workshops.
As the solution is launched, we walk you through the complete solution
and perform a final configuration prior to go-live.
- Deployment—during deployment we conduct training for your
users, so that as the system goes live,
they are comfortable and proficient with its features. Once in production,
we rapidly fine-tune its capabilities to maximize its productivity for
your users and processes.
We can help customers who have deployed an on-demand solution but
have not maximized its capabilities. The solution may not have been
tuned to adequately support business changes or to incorporate new capabilities
introduced by the vendor. As a result, the application begins to lose
value
over time. Rather than discard an existing on-demand investment, let
DSG
revitalize it to deliver the return you should receive.
Learn more about our on-demand services.
Call 866.486.4064.
Contact us for more information.
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