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Customer relationship management (CRM) and enterprise resource planning
(ERP) are not just software categories; they are core strategies of
a successful business. For 25 years, DSG has helped dozens of companies
improve their business processes and results using on-demand CRM and
ERP software.
Objective Perspective on Better Business
We deliver far more than just software. We bring an objective perspective
to helping you achieve your goals. How do you want to engage and support
customers? How do you want to communicate with partners? Which best-in-class
processes do you want to establish? Are there specific techniques
that you rely on? We’ll advise you, identify different approaches,
and identify the implications of each. Then, we combine the right
business processes, policies, and technologies to achieve the results
you want. Finally, we go beyond—helping you weave the solution
into the fabric of your company, motivating managers, training users,
and identifying new opportunities that arise.
One Source
When you come to DSG, you get a complete Software as a Service (SaaS)
solution—the software, of course, but also the supporting practices
that will make that solution an indispensable part of everyone’s
job. While other firms can do parts of the job, DSG does everything—from
creating workflows, to configuration and data preparation, to transition
work and cleanup.
Results from Day One
Our goal is to help your company measure meaningful results, as quickly
as possible. We know which SaaS package will best meet your needs.
We know what it takes to make your project successful. And we do it.
Once your solution is in production, we continue to adjust it to your
users’ needs and to reflect changes in your business.
As a NetSuite 3-Star partner and member of its Business Advisory Council,
we have successfully tailored NetSuite solutions across dozens of
business-critical projects.
We have helped companies integrate Salesforce.com with numerous customer
CRM
initiatives. We are also experts on Apex, the groundbreaking platform
and programming
language for customizing and integrating CRM.
For clients needing a financial solution with integration to Salesforce.com
or OpenAir, DSG often uses Intacct. We can help you integrate Intacct
with third-party applications like salesforce.com, ADP, Paychex and
others, and automate key business processes.
RightNow solutions help organizations move beyond CRM to high-impact
customer experience management. As a partner, DSG offers strategic
planning, installation, and support for RightNow’s critically
acclaimed technology, helping companies dramatically improve their
abilities to attract and retain customers.
Learn more about our on-demand services.
Call 866.486.4064.
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