CRM was the first of the application areas to be impacted by the Cloud. Dominated by on-premise applications that were expensive to install, complex to operate and inflexible, the Cloud CRM market exploded into life with the launch of Salesforce.com, with its "No Software" slogan and sales focused application. Since then, Salesforce.com has become the fastest growing billion-dollar application ever and continues to set the strategic direction and agenda for all other SaaS vendors.

DSG works with Salesforce.com, NetSuite and marketing automation and social Cloud providers such as InsideView, to provide an informed, balanced perspective on the available Cloud solutions and how they meet the needs of customers in the real-world business environment. We understand the pros and cons of fully integrated solutions vs. best-of-breed and we understand that your needs will change over time.

We also understand that Cloud CRM systems don't exist in a vacuum and that, to be truly successful it has to work for finance, operations, manufacturing as well as sales and marketing. Just as an implementation should give you a 360° view of your customers, so DSG gives you a 360° view of your project to ensure that, whether your CRM implementation provides accelerated business performance across your entire organization.

NetSuite provides the industry's only fully integrated suite of Cloud business applications for running an entire company. DSG recommends NetSuite for a wide range of integrated front-office CRM, back-office enterprise resources planning (ERP), and eBusiness solutions. NetSuite is a full-function solution offering CRM with sales, marketing, and support applications to deliver a 360-degree view of customers. Learn more

Salesforce.com is the leading Cloud CRM solution. It provides a complete solution—including sales, marketing, service, partners, mobile, collaboration, content and large base of AppExchange applications that extend Salesforce.com functionality. Known for its ease of use, Salesforce.com is a great choice for clients who need a focused CRM solution. Learn more